frequently asked questions

Everything you need to know, in one simple place

What is Safe4Sure?

Safe4Sure is a mobile device management solution that keeps children safe online while supporting their emotional wellbeing. It helps parents and educators guide healthy technology use at home, in school and even during travel by tracking journeys and using geofencing. Safe4Sure promotes responsible device use by encouraging healthy and positive digital habits.

Who is Safe4Sure for?

Safe4Sure supports students, parents, educators, school leaders and counsellors as stakeholders involved in a child’s learning and wellbeing journey.

How do we proceed with the initial configuration of the system?

The application installation process is simple and can be completed via a QR code.

How does Safe4Sure help schools?

Safe4Sure strengthens safeguarding practices, supports digital wellbeing and provides insights related to wellbeing and learning that help schools create safer, more supportive and focused environments.

What benefits do parents get from Safe4Sure?

Parents gain peace of mind, guidance and clearer visibility into digital wellbeing trends, helping them support their children both at home and at school

What does Safe4Sure do?

Safe4Sure is a mobile device management application that helps schools and parents protect their children online and in real life.

The core features are,

Supports Digital Wellbeing:

Safe4Sure supports your child’s digital wellbeing by encouraging balanced screen time and healthy online habits for a happier, more focused life.

Screen Time Management:

Safe4Sure’s Screen Time Management supports children to maintain a healthy digital balance by following screen time limits and using technology responsibly for better learning and wellbeing.

App and Website Blocking:

Safe4Sure’s Approved Apps feature helps you manage which apps and websites your child can access, supporting you to customize restrictions based on age-appropriateness for a safer and more focused digital experience.

Geo Tracking and Geofencing:

Safe4Sure’s Geofencing and Geo tracking features help you ensure your child’s safety by tracking their location in real-time and setting safe zones.

How does Safe4Sure support student wellbeing?

S Safe4Sure helps identify early signs of digital stress, emotional overload, or unsafe online behaviour, enabling timely support before small concerns become bigger issues.

How does Safe4Sure use AI responsibly?

Safe4Sure uses explainable and ethical AI to provide actionable insights while ensuring transparency and privacy.

What makes Safe4Sure unique?

One of the most unique feature is our world-class content monitoring. With AI support, we alert parents and guardians about potential online risks, that their children may encounter.

How does Safe4Sure use AI to support schools and parents?

Safe4Sure strengthens school safeguarding and student wellbeing by offering early insights into emerging concerns. These insights help teachers, parents and school leaders make timely, thoughtful interventions.

What is a Dashboard?

The Safe4Sure Dashboard provides the most important, relevant and easy-to-analyze data. Separate, role-based dashboards are available for Principal, Admin, Counselors, Teachers and Parents, ensuring that each stakeholder receives insights tailored specifically for their roles.

How can I manage safe use of applications?

The App Management feature allows authorized users to remotely install or uninstall applications as needed. It can be accessed and used by parents as well as school administrators to ensure appropriate app usage and maintain digital safety standards.

How do I set website filters on my device?

With the Safe4Sure child application, you are also provided with a Safe Browser designed to create a secure and protected online experience for your child. This Safe Browser helps filter harmful content, block unsafe websites giving parents greater confidence and children a safer space to explore.

What happens when my child’s device is out of Geo safe zone?ure use AI to support schools and parents?

You will be instantly notified through an email.

Are updates from the child’s device available instantly?

Yes, all records are updated on a near real-time basis, provided your child’s device is connected to the internet. This ensures that parents receive timely insights and accurate updates, supporting them to stay informed and respond proactively whenever needed.

Who can benefit from Safe4Sure solutions?

Safe4Sure supports students, parents, educators and schools by helping children use technology safely, stay emotionally well, and learn with focus while building a caring, positive learning environment where every child feels supported.

When there is an update for the app, does the data get lost?

No. Safe4Sure’s student device management system is cloud-based, so all data is securely stored and remains accessible even after the app is updated.

Does Safe4Sure app work even if I don’t update to the latest version?

Yes. The Safe4Sure app will continue to function with all the features available in the version currently installed on your device. However, new features and improvements released in the latest version may not be accessible until you update the app.

Is there a mobile app for IT Administrators?

Currently all settings and management for IT Administrators need to be managed via the web portal.

What is a Geo Safe Zone? How can I set it for my child?

Geo Safe Zone is a geographical perimeter created to ensure your child’s safety. It can be set for any location and a customized radius.

How does Safe4Sure app notify/alert the parent?

Notifications are sent to the registered parent email address.

Why do we need Safe4Sure?

We need Safe4Sure because today’s children grow up in a world full of digital opportunities and risks. While the internet offers learning, creativity and connection it also exposes children to inappropriate content, cyberbullying and excessive screen time. Safe4Sure helps parents guide their children safely through this digital landscape, providing insights, controls and tools that protect their wellbeing, promote responsible online behavior and give families peace of mind.

What platforms/devices is Safe4Sure supported by?

Safe4Sure is currently available on Android and can be installed on any Android smartphone or tablet. The web application can be accessed through any standard web browser.

Does Safe4Sure support windows operating system?

We are working towards building a robust solution for windows devices as well. Our current release does not support windows.

Does Safe4Sure come with parent and child apps?

Yes. Safe4Sure includes a Parent web login and a Child app. The Parent can receive real-time alerts, view activity, set preferences and can view their child’s online usage. The Child app runs continuously on the child’s device, allowing Safe4Sure to monitor activity and ensure safe, responsible use at all times.

How does the application function if a student is outside the school premises?

When the student is outside the school premises, the policies set by the parents will apply. If no policies are configured, the device will operate like a regular device.

How are students notified if an app, file request, or notification is sent?

The student’s device will receive a notification for the pushed app or file as long as there is an active internet connection (Wi-Fi or cellular). The notification typically appears at the top of the screen.

Why are websites not being blocked even though the feature is enabled?

The Website Filter blocks websites only on the device’s default Safe browser.